Welcome to ESCAPE
These terms and conditions outline the rules and regulations for the use of ESCAPE's Website.
Updated on September 28, 2022
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use ESCAPE's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “Guest”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Booking conditions of coliving
The booking at ESCAPE is considered confirmed, when we receive a deposit payment and send a written confirmation of the reservation via email. Invoices are issued on booking confirmation and after payment of a deposit of 50%. The deposit is necessary to confirm the booking. Full payment (the remaining 50%) is due 30 days prior to the arrival date.
In the case of a group booking the group leader or « lead name » must have the authority to sign on behalf of everyone in the group. The lead name will be responsible for the full cost of the stay including insurance premiums, cancellations and amendment charges. No booking contract exists between ESCAPE and the client until the booking form has been received. We reserve the right to refuse or to accept bookings in our absolute discretion. Please inform us immediately if there are any discrepancies in the costs or details of your booking.
Upon making your booking the price of your stay will not normally be subject to change however we reserve the right to increase or decrease prices.
ESCAPE requires 50% of the total cost when booking as a deposit. ESCAPE has the right to cancel a person’s place if full deposit payment is not received punctually.
If you are obliged to cancel your booking please contact us as soon as possible. Check our cancellation policy refund of deposits for cancellations:
If the guest cancels more than two months before the arrival date, a 50% refund will be granted.
If the guest cancels less than two months before the arrival date, the deposit is non-refundable.
If the guest arrives and decides to leave earlier than scheduled, in a case of a no-show or cancels the booking after the arrival date, full payment is required.
Alterations are only possible if informed 30 days prior to arrival.
Once the deposit has been received by ESCAPE, any booking alteration to shorten the stay will be charged a penalty fee of EUR 150 + 3% transaction fee if applicable.
Once the full payment has been received by ESCAPE, no reimbursement will be made if the guest decides to leave earlier than the date of departure or if the guest comes later than the date of arrival.
If you have been issued a voucher, please read the policy carefully.
It can only be used by the person who the voucher was issued to. It is non-transferable.
The voucher must be used before by the expiry date
The voucher can only be extended due to reason of illness or travel restriction*
All vouchers issued due to Coronavirus lockdowns cannot be extended if the country of departure and arrival have opened borders
*The duration of voucher extension is decided on the discretion of ESCAPE.
ESCAPE accepts no responsibility for loss, theft or damage to persons or property during their stay. In case of damage or theft that a guest causes to the property, they will be held responsible and require to reimburse ESCAPE up to the amount of the damage. In such case, ESCAPE will sent an invoice that must be paid within 30 days upon reception.
It is the guests’ responsibility to ensure that they have the correct visas and other appropriate travel documents for entry into Switzerland or Greece. All costs incurred in obtaining such documentation must be paid by the guest. We regret we cannot accept any liability if the guests are refused entry onto any transport or into the country due to failure on their part to carry all required documentation. If failure to have any necessary travel or other documents result in fines, surcharges or other financial penalty or expenses being imposed on or incurred by us, guests will be responsible for reimbursing accordingly.
Accidents, injuries or death
It is strongly recommended that you have a valid travel insurance that covers your loss for unforeseen circumstances or accidents; such as illness, family emergencies or other situations that may affect your travel plans.
ESCAPE can not be held responsible in case of injuries, accident or death. Any injuries, accidents or death that occur during the stay at ESCAPE has to be covered by the guest’s personal insurance or expenses.
Conduct of conduct during the stay
During your stay at ESCAPE, we expect you to:
1) Treat the staff and other residents with respect.
We are an inclusive tribe. We encourage diversity and this means we have people with different levels of income, education, backgrounds & culture. We have a no-tolerance policy for the following.
Bullying, defaming, abusing, harassing, harming or threatening anyone (including our staff) during your stay at ESCAPE is ground for immediate dismissal with no compensation.
Making any bigoted, hateful, or racially offensive statements during your stay at ESCAPE is not allowed.
You may not advocate illegal activity or discuss illegal activities with the intent to commit them or cause injury or property damage to any person.
2) Be proactive in creating your own experience.
We have a house manager onsite to facilitate your coliving experience. Their tasks include:
Organize one business related event and one social event a week
Checkin & checkout the guests
Help you with basic issues
Keep in mind that they have a part-time position with us and therefore are not a 24/7 concierge service. They will gladly guide you to create your own experiences and events outside of the ESCAPE weekly programme, but it is up to you to take the lead and organize the activities and events you’d like to see happen.
3) Report any relevant feedback to the House Manager
If you encounter any issue with the house, the other residents, or something not up to your expectations, please contact our community manager explaining your situation. We can solve problems only if we know about them and we will do our best to solve any issue as quickly as we can. Please keep in mind that depending on the level of the problem it can take a significant amount of time.
4) Follow our house-specific rules which includes keeping the house tidy and noise level low
We have a professional weekly cleaning service. However, for the wellbeing of the community, we expect the residents to keep the house tidy. To do so, we have a responsibility board where each coliver is responsible for daily basic kitchen / common area tidying once a week. The tasks we require take about 15 minutes.
We have a no-noise policy after 10pm and no party during the week. Our residents are working and we want to ensure everyone has a productive stay.
5) Inviting friends and acquaintances
In general, we accept our residents to invite their friends and family members to visit them as long as they do not stay overnight. However, we ask that all residents in ESCAPE, including invitees’ residents, must be approved by our team through advance notice. Aiding in gaining an unauthorized person access to the house is grounds for removal.
We reserve the right to refuse to further accommodate guests behaving irresponsibly and contractual obligations will be terminated. We reserve the right to stop all communications with guests disrespecting our code of conduct and will be blocking them from our social media channels, our internal communication channels, and our email list.
Pets are not allowed at Swiss Escape and Greek Escape.
Use of infrastructure
At Greek Escape, we work with an external rental agency who provides the infrastructure. We cannot be held responsible for any services provided by the agency.
Any damages due to natural disasters is outside of our controle, and we can not be held responsible.
Reaching our properties
During the booking process, we provide recommendation for the best timing to reach Swiss Escape and Greek Escape by public transportation the same day as indicated in the booking confirmation. We can not be held responsible for missed flights, public transportation deficiencies or hotel stay expenses because of a missed connection.
Requesting a Quote for a Team Retreat
After filling the web form or sending us an email, we will reply with the quote for your team retreat. Requesting a quote is completely free and has no strings attached. If the customer decides to accept the quote, we send additional information and start planning the trip.
Your permission to use the Site is conditioned upon the following use, posting and conduct restrictions:
You agree that you will not under any circumstance:
· access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service;
· collect or harvest any personal data of any user of the Site or the Service
· use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
· distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
· use the Service for any unlawful purpose or for the promotion of illegal activities;
· attempt to, or harass, abuse or harm another person or group;
· use another user's account without permission;
· intentionally allow another user to access your account;
· provide false or inaccurate information when registering an account;
· interfere or attempt to interfere with the proper functioning of the Service;
· make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
· bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
· circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
· publish or link to malicious content of any sort, including that intended to damage or disrupt another user's browser or computer.
Posting and Conduct Restrictions
When you create your own personalised account, you may be able to provide Name, email, address and phone number ("User Content") to the Service. You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the Service.
You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its sole discretion.
We grant you permission to use and access the Service, subject to the following express conditions surrounding User Content. You agree that failure to adhere to any of these conditions constitutes a material breach of these Terms.
By transmitting and submitting any User Content while using the Service, you agree as follows:
· You are solely responsible for your account and the activity that occurs while signed in to or while using your account;
· You will not post information that is malicious, libelous, false or inaccurate;
· You will not post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
· You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, or others, unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content; and
· You hereby agree that we have the right to determine whether your User Content submissions are appropriate and comply with these Terms of Service, remove any and/or all of your submissions, and terminate your account with or without prior notice.
You understand and agree that any liability, loss or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. The Site is not responsible for any public display or misuse of your User Content.
The Site does not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service or with other Users.
To enrich and perfect your online experience, we use "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Unless otherwise stated, ESCAPE and/or it’s licensors own the intellectual property rights for all material on ESCAPE. All intellectual property rights are reserved. You may view and/or print pages from https://www.ourescape.co/ for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from https://www.ourescape.co/
Sell, rent or sub-license material from https://www.ourescape.co/
Reproduce, duplicate or copy material from https://www.ourescape.co/
Redistribute content from ESCAPE (unless content is specifically made for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.
We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone's reliance on information or other content posted on the Service, or transmitted to users.
User Consent to Receive Communications in Electronic Form
We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the "Unsubscribe" link in the message, or by sending an email to email@example.com.
Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
This website is owned and operated by Caloz Digital for the ESCAPE project. We are registered in Switzerland under registration number CHE-210-085.890.
If you have any questions regarding the terms and conditions or the practices of this Site, please contact us by sending an email to firstname.lastname@example.org